Contact Cellaviva

Customer Service

08-735 20 10

Monday-Friday: 8:30-17:00

Saturday-Sunday and holidays: closed


Cellaviva AB

Karolinska Institutet Science Park

Hälsovägen 7, elevator D, floor 8

SE-141 57 Huddinge, Sweden

Sofie Falk Jansson

Marketing and Sales Manager

Sofie Falk Jansson is responsible for developing and implementing the commercial strategy at Cellaviva. This includes all external communication and contact with representatives from press, as well as partners and customers. Sofie is also responsible for the development of our product portfolio, strengthening the brand and the service offered to our customers.

Stem Cell Collection Emergency Number

For our customers and healthcare professionals caring for our customers, we are always available 24 hours 7 days a week.  Our emergency number is answered by the Cellaviva's team of healthcare professionals that have experience from hundreds of collections. You can find out who we are in the "about us" section. For urgent questions please use the emergency number available in the customer information material. You can also reach us at

For medical emergencies, call 112.

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